This is a draft and isn't in effect yet.
Privacy Policy
Last Updated: October 31, 2026
This policy explains how Florecle Pte. Ltd. ("we") handles your personal information when you use Wkwk, in the app or on the web. We decide how and why this information is used, so we're responsible for it. Businesses on Wkwk are responsible for how they use what you send them.
Information We Collect
- Account details: your phone number, name, username, profile photo, account type (personal or business), the interests you pick, and your confirmation that you meet our minimum age.
- What you share: posts, comments, messages, photos, voice messages and anything else you send or publish on Wkwk.
- Contacts, if you turn on sync: phone numbers are hashed on your phone before they're sent, so we can show you who's already on Wkwk. We never store them raw. Some of these numbers belong to people who don't use Wkwk, so only sync if you're allowed to share them.
- Settings: your choices such as read receipts, whether you appear in Discover, and who can find you by your number.
- Device details: a device ID, your platform and a push token, so we can keep you logged in and send notifications.
- Technical logs: details such as your IP address and when you connected.
- Reports: if you report a message, the message and the 4 before it are sent to us for review.
The app uses your camera, microphone and photos only when you use a feature that needs them, such as calls, voice messages or your profile picture. The app doesn't ask for your device's location.
How We Use It And Why
- To provide Wkwk: logging you in with a texted code, and delivering messages, calls, posts and notifications. We need this to carry out our agreement with you.
- With your consent: syncing contacts and sending notifications. You can turn these off at any time.
- For our legitimate interests: shaping Home and Discover around your interests and contacts, fixing problems, and preventing spam, abuse and fraud.
- To meet legal duties: responding to lawful requests and keeping required records.
We don't sell your personal information, and we don't use it for third-party advertising.
Messages And Encryption
A chat is end-to-end encrypted only if it says "End-to-end encrypted" at the top. Other chats are protected while they travel between your device and our servers, but our systems can process their content. Business chats may also be handled by that business's staff and assistant.
Automated Features
Home and Discover are arranged automatically using your interests and contacts. Businesses can use an automated assistant that answers first, and you can ask for a person. We may use automated tools to detect spam and harmful content. If an automated decision seriously affects you, you can ask a person to review it.
Who Can See It
- Other people on Wkwk can see your profile and what you post, and the people you message can see what you send them. Your settings control whether you appear in Discover and who can find you by your number.
- Businesses see what you send them, but not your phone number unless you share it.
- Service providers help us run Wkwk and may only use your information to do that work: a provider that sends our text messages, our hosting providers, Firebase Cloud Messaging for notifications, KLIPY for GIF search, and DeepL or Google for translation. Translation only receives the text you choose to translate.
- Authorities, when the law requires it or when it's needed to protect someone from serious harm.
- A new owner, if we merge or sell the company. We'll tell you first.
Where Your Information Goes
Our service providers may process your information outside your country, including in the United States. When that happens, we use safeguards required by the law that applies to you, such as contracts that protect your information.
How Long We Keep It
- We keep your account information while your account is open.
- After you delete your account, we remove your information within 30 days. Copies in backups are overwritten on a regular cycle.
- We keep some information longer when we need it for safety reports, legal claims or legal duties.
- Messages you sent stay on the devices of the people who received them.
How We Protect It
We encrypt information while it travels, and the app keeps your chats in an encrypted database on your phone, which is wiped when you log out. No system is perfectly secure. If a data breach puts you at risk, we'll tell you and the relevant authorities within the time the law requires.
Your Rights
Depending on where you live, you can:
- Get a copy of your information, including in a format you can move elsewhere.
- Correct information that's wrong or incomplete.
- Delete your account and your information, from the app's settings or by contacting us.
- Withdraw your consent, limit how we use your information, or object to its use.
- Ask a person to review an automated decision.
- Complain to your data protection authority.
To use these rights, contact [Contact Email]. We'll confirm it's you and respond within the time the law requires.
Age Requirement
You must be at least 18 to use Wkwk. We don't knowingly collect information from anyone younger. If we learn that someone under 18 has an account, we'll close it and delete their information. If you believe a child is using Wkwk, contact [Contact Email].
This Website
This website loads its font from Google Fonts, so Google receives your IP address when you visit. If you log in on the web, we use a cookie to keep you logged in. We don't use advertising cookies.
Changes To This Policy
When we make important changes, we'll update the date above and tell you in Wkwk before they take effect.
Contact Us
Florecle Pte. Ltd., [Registered Address]. Email: [Contact Email]. You can reach our data protection officer at the same address.